Friday, June 24, 2016

Exclusive: Google is building a live support app with screen-sharing for Nexus devices

support

A long-standing gap in the Nexus device feature-set for "normal" buyers has been live on-device support. In the event you need help setting up your Nexus smartphone - a smartphone you bought on the internet, not a store - going through the online Google Support documentation or back and forth with a chat agent in the browser is not an ideal experience. Being able to share your screen with an agent who can see what's happening on your display is a lot easier for many people, and it helps support agents resolve issues more quickly by having direct visual access to a user's device.

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Exclusive: Google is building a live support app with screen-sharing for Nexus devices was written by the awesome team at Android Police.



from Android Police – Android News, Apps, Games, Phones, Tablets http://ift.tt/28VZil3
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