Android Police: [Trust no one] Samsung's Twitter support reps are telling people the unlocked US Galaxy S7 won't get updates, but that's completely wrong

Monday, August 1, 2016

[Trust no one] Samsung's Twitter support reps are telling people the unlocked US Galaxy S7 won't get updates, but that's completely wrong

We hear regularly from readers who were given confusing (and sometimes alarming) information by the support reps for one company or another. This is almost always a result of the front-line customer service people being misinformed or confused, but the latest Samsung support blunder is a particularly annoying example of this phenomenon. The official Samsung support Twitter account is adamant that the new US unlocked Galaxy S7 and S7 Edge won't get updates, but that's just nonsense.

[Trust no one] Samsung's Twitter support reps are telling people the unlocked US Galaxy S7 won't get updates, but that's completely wrong was written by the awesome team at Android Police.